Affordable and Reliable!
Glitter Hosting Services is reinventing customer satisfaction by making
customer support our priority. With our live telephone support, customer trouble
ticket system and fast email response you can be assured we will be responsive
to your needs. Our highly skilled team will configure, monitor and manage your
hosting account 24/7 and be there when any problem may arise. You get a technical response
time of less than two hours and availability 24 hours a day 7 days a week.
Glitter Hosting Services' support system is setup with our clients in mind. We
strive to serve you our client as efficiently as possible. We try to provide a
timely response to your issues. When time allows our technicians will also be
glad to help you with things such as script installations. Please understand
though our first responsibility is the efficient operation of the system.
Knowledge Base and FAQ
You can find many answers to your questions in the Knowledge Base.
Click Here
Visit the Downloads area for useful files and programs.
Click Here
Troubleshooting Tool
|
Free Website Test tools by WebSitePulse |
You can use the tool at the left to check the
proper function of your web hosting service. If there is a problem.. As with all trouble tickets you should: 1) Be sure to include all pertinent information. 2) List the steps required to repeat the problem. 3) Include your username & server. |
Glitter Hosting Services' Support
Support
issues are handled by
Live Telephone Support (678) 534-6869 --- Available Monday - Friday 11am
to 9pm EST
Technical
Support Tickets --- (24 hrs./day) For issues of a technical nature only.
Use your "Client Area".
Customer Service Tickets --- Customer Service is open Monday - Friday 11am to
9pm
EST
Sales may be contacted via the "Pre Sales Questions"
link on the top right of most of our pages.
Billing may only be reached from within the "Client Area".
(Signup is free)
The Client Area allows you to view and update the details we hold about you, view details about the Hosting Packages and Domains you have with us, Submit Support Tickets and Order Additional Products & Services.
Non Technical Support requests can also be submitted from your cPanel home page.
Additional contact options:
Skype username is redfishman (will ring number above) Using
Skype will avoid any long distance charges and is easy to install and use. With
Skype you can call us from anywhere in the world toll free and of course chat
live.
MSN Messenger glitterhost@hotmail.com
ICQ number is 388-018-222 (not monitored as much)


We DO NOT receive, record or keep your financial information. We use Paypal's secure site for your safety.
Press Release - Additional information: Policies AUP, TOS, SLA and Copyright
[ Back to top ]