Notice: New Forum

NOTICE: Aug. 12, 2010: We are just now starting a forum. In the instructions it is quite clear that this forum is NOT meant to replace our usual means of support. We thought it was about time to give our clients and prospective clients a method of communicating with each other. A place where both clients and staff can post articles relating to the hosting industry. Exchange ideas and help each other with discussions about unique ideas and problems. The forum is shared with our sister company www.OverVolt.com and the link to the forums is: https://www.overvolt.com/forum/  You don't have to be a client to join but non clients will be somewhat restricted in what boards they can view. We do have resellers and they need privacy to retain their concealment.

Knowledge Base and FAQ

You can find many answers to your questions in the Knowledge Base. Click Here
 Visit the Downloads area for useful files and programs. Click Here

Support Contacts

Support issues are handled by:
Live Telephone Support 678-995-8786 or 678-534-6869  --- Available Monday - Friday 11am to 9pm EST
Fax line: 770-704-7907
Skype --- username is 'redfishman". Use Skype for free US or international calls.
Technical Support Tickets --- (24 hrs./day 365 days/year) For issues of a technical nature only. Use your "Client Area".
Customer Service Tickets --- Customer Service is open Monday - Friday 11am to 9pm EST. Use your "Client Area".
Sales may be contacted via the "Pre Sales Questions" link on the top right of most of our pages.
Billing may only be reached from within the "Client Area". emails sent to the billing email address are only seen by our Billing Department. Technicians cannot view your billing email so support is restricted to office hours.

Chat Accounts that we monitor are:

AIM  glitterhs
MSN glitterhost <at> hotmail.com
Gmail Chat ovservers@gmail.com
(request to be added to the Allow List by submitting a ticket to CS from your client area).

Client Area

Useful Tools

  Glitter Host's list of useful tools you might find helpful in running your website.
WHOIS - a whois lookup tool that will list the owner details about either a domain or IP that you input into the text area.

CPanel 11 Tutorials

  Glitter Host's Linux shared and reseller accounts use the cPanel11 control panel. cPanel11 comes with useful tutorials embedded right in your control panel's pages making management of your Linux hosted website easy even for beginners. Glitter Host has also included a link to these tutorials here for your convenience. Click Here

Links to helpful sites

Glitter Host has created this page to help you with promoting your website. It includes links to all types of websites that offer everything from link submission to SEO (Search Engine Optimization), Pay Per Click Advertising, Affiliate Programs, Marketing, Merchant Accounts, HTML & Website Design, Graphics & Multimedia and more. Check it out HERE.